Cookies Policy

Effective Date: November 10, 2024

This Cookies Policy explains how Call2Care Services Ltd (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our website, call2careservices.com (“Website”). By using our Website, you consent to the use of cookies in accordance with this Cookies Policy. If you do not agree with our use of cookies, you may disable cookies in your browser settings or choose not to use our Website.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit websites. They help websites function, provide information to site owners, and enhance user experiences. Cookies may store user preferences and other information to personalize your experience on the Website.

2. Types of Cookies We Use

We use various types of cookies on our Website, including:

  • Essential Cookies: Necessary for the functionality of our Website, enabling you to navigate and access secure areas. These cookies do not collect personal data.
  • Performance Cookies: Help us understand how visitors interact with our Website by collecting anonymous usage data. This allows us to improve site functionality and user experience.
  • Functionality Cookies: Enable the Website to remember choices you make (e.g., language preference) to provide a more personalized experience.
  • Analytics and Customization Cookies: Used to analyze visitor interactions with the Website, track visitor traffic, and personalize content. We may use Google Analytics or similar tools, which collect anonymized data on Website performance.
  • Advertising Cookies: Although not currently used, advertising cookies help deliver relevant advertisements and limit the frequency of ads shown. We will update this Policy if we add advertising cookies.

3. Third-Party Cookies

Third-party cookies may be set by third-party service providers we use on our Website. These include analytics providers (e.g., Google Analytics) and social media platforms (e.g., Facebook, LinkedIn). We do not control third-party cookies, and you should refer to the respective third-party’s cookie policies for information on how they handle data.

4. How We Use Cookies

We use cookies to:

  • Ensure our Website operates effectively.
  • Monitor Website traffic and performance.
  • Improve and customize your browsing experience.
  • Provide essential features and enhance security.

5. Consent to Use Cookies

Upon your first visit to our Website, you will see a cookie banner informing you about our use of cookies. By continuing to use our Website, you consent to the use of cookies as outlined in this policy. You may adjust your cookie preferences through our cookie consent management tool or your browser settings.

6. Managing Cookies

Most web browsers allow you to manage cookie preferences. You may block or delete cookies in your browser settings. However, please note that disabling cookies may affect your ability to access certain parts of the Website or reduce its functionality.

To manage cookies in your browser, please refer to the following guides:

7. Cookies Retention Period

The retention period for each cookie may vary. Session cookies are temporary and expire once you close your browser, while persistent cookies remain on your device for a specified time or until you delete them. For specific retention periods, please refer to our detailed cookie list, available upon request.

8. Updates to Our Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, applicable laws, or our Website’s functionality. Any updates will be posted on this page with an updated effective date. Your continued use of our Website constitutes acceptance of any changes to this Policy.

9. Contact Information

If you have any questions about our use of cookies or this Cookies Policy, please contact us at:

Call2Care Services Ltd
76 St. Mary Street, London
Email: info@call2careservices.com
Phone: +447568184042

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